Return Policy

At Your Bold Essence, we stand behind the quality of our canvas and wall art, and your satisfaction is our priority. We’re committed to ensuring you are happy with every purchase. Please review our returns policy for further details:

Customer Satisfaction Returns (Free Returns for 100% Satisfaction)

If your item doesn’t meet your expectations, we’re here to help! You can return it for free and receive a full refund or store credit. Please note: All orders shipped outside of the U.S. are final sale and cannot be returned. However, if you’re not happy with your product, reach out to us, and we’ll work with you to make it right.

  • Eligibility: You have up to 30 days from the date of delivery to initiate a return for U.S. orders.
  • How to Return: Email us at info@yourboldessence.com with your order number and a brief explanation of why the item didn’t meet your expectations.
  • Resolution Options: You can choose between a full refund or store credit.

Damaged or Defective Items

We take great care to ensure each piece arrives in perfect condition. If your item is damaged or has a manufacturing defect, we’ll make it right!

  • Eligibility: You must contact us within 7 days of receiving your order to report a damaged or defective item.
  • How to Report: Send us an email at info@yourboldessence.com, including your order number, a description of the issue, and clear photos showing the damage or defect.
  • Resolution Options: Once reviewed, we will offer a free replacement or store credit for items deemed defective or damaged.

Important Information

  • Free Return Shipping: We cover return shipping costs for customer satisfaction returns and for items with verified damage or defects.
  • Refund Processing Time: Refunds or store credits are processed within 5-7 business days once we receive the returned item.
  • Contact Us: For any questions or further assistance, reach out to our customer support team at info@yourboldessence.com.

        Thank you for choosing Your Bold Essence! We appreciate your support and are dedicated to providing a positive experience with every purchase.