Return Policy
At Your Bold Essence, we stand behind the quality of our canvas and wall art, and your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we’re here to assist you. Please review our returns policy below for further details:
Customer Satisfaction Returns (Free Returns for 100% Satisfaction)
We want you to love your purchase! If your item doesn’t meet your expectations, you can return it for free and receive a full refund or store credit.
Eligibility: You have 30 days from the date of delivery to initiate a return.
How to Return: Simply email us at info@yourboldessence.com with your order number and a brief explanation of why the item didn’t meet your expectations.
Resolution Options: Choose between a full refund or store credit.
Damaged or Defective Items
We take great care to ensure your art arrives in perfect condition. If your item arrives damaged or defective, we’re committed to making it right!
Eligibility: You must contact us within 7 days of receiving your order to report a damaged or defective item.
How to Report: Email us at info@yourboldessence.com, providing your order number, a description of the issue, and clear photos showing the damage or defect.
Resolution Options: After reviewing your request, we will offer a free replacement or store credit for items deemed defective or damaged.
Important Information
Free Return Shipping: We cover return shipping costs for all customer satisfaction returns and items with verified damage or defects, worldwide.
Refund Processing Time: Refunds or store credits are processed within 5–7 business days after receiving the returned item.
Contact Us: If you have any questions or need assistance, don’t hesitate to reach out to our customer support team at info@yourboldessence.com.
Thank you for choosing Your Bold Essence! We appreciate your support and are committed to providing a positive experience with every purchase.